Help and support Channels

  • Video Tutorials
  • Video Training

  • Learn fairly quickly how to change a file or import a database through our variety of step by step video classes.

  • F.A.Q.
  • A F.A.Q. Section

  • Find out how you can utilize all the areas of the Site Control Panel by watching our step–by–step video classes.

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  • Ticketing System
  • A Ticketing System

  • The technical support team is available 7 days a week to handle your questions. You will have an answer in up to one hour following the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Shared Hosting Help

  • Need some assistance with your Linux shared hosting packages account? Trying to figure out how take advantage of most of the free applications that we’re giving you? Just inform us.

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  • VPS Hosting Support
  • VPS Web Hosting Help And Support

  • Want some assistance working with the SolusVM administration interface? Your VPS is having problems? Just let us know, we are prepared to help.

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  • Dedicated Hosting Support
  • Dedicated Servers Hosting Help

  • We’ll be working 24x7x365 to aid you with any given server supervision procedure or to help you switch the active configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • When you've got any difficulties with your semi-dedicated server or need help with a specified endeavor, don't be reluctant to call our qualified staff of support engineers. They are on hand 24/6, ready to help you.
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