We have prepared a selection of step–by–step video tutorials that detailedly demonstrate how you can tackle a common problem connected to your Linux shared hosting packages account. You’ll find the video tutorials in the Help section.
A 1–Hour Support Ticket Response Time Guarantee
With all our semi–dedicated servers, we offer a 24x7 help desk support service with a one–hour ticket response guarantee. Our team of seasoned customer service technicians will be online for you to respond to all the enquiries that you might have. During non–busy periods, a response will be offered in even less than 20 minutes.