Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center integrated into our Site Control Panel features a selection of help articles and regularly asked questions. Aimed at resolving any common issue that you may possibly chance upon, they are contributed by our support team of qualified technicians.

  • Top quality support service

  • How–To Videos

  • We have prepared a selection of step–by–step video tutorials that detailedly demonstrate how you can tackle a common problem connected to your Linux shared hosting packages account. You’ll find the video tutorials in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 help desk support service with a one–hour ticket response guarantee. Our team of seasoned customer service technicians will be online for you to respond to all the enquiries that you might have. During non–busy periods, a response will be offered in even less than 20 minutes.